Records Management / Help Desk Specialist
CODEplus is currently seeking a Records Management / Help Desk Specialist in Rockville, MD or Remote. This is a Part-time position.
Clearance: Must qualify for SGI handling and NRC background requirements
Responsibilities
- Apply federal policies and procedures governing the handling, storage, and dissemination of Safeguards Information (SGI) and/or classified records.
- Enter, manage, and update metadata and content using Documentum WebTop.
- Create, modify, and maintain Documentum ACLs to enforce document security for user groups and project teams.
- Provide user-facing support, training, and troubleshooting on WebTop and Documentum-based workflows.
- Assist staff with proper entry, categorization, and maintenance of SGI and secure records, ensuring accuracy and compliance with NRC and federal requirements.
- Serve as a liaison between end users, records officers, and Documentum administrators.
- Maintain logs, access reports, and documentation required for audits or compliance reviews.
Required Qualifications
- Experience handling SGI or classified materials in a federal or nuclear environment.
- Knowledge of federal records management standards, including retention and control requirements.
- Practical experience using Documentum WebTop for secure document entry and metadata management.
- Strong communication and user-support skills; ability to train personnel on secure document workflows.