Loading...

Innovation. Collaboration. Customer Focus.

Records Management / Help Desk Specialist

CODEplus is currently seeking a Records Management / Help Desk Specialist in Rockville, MD or Remote.  This is a Part-time position. 

Clearance: Must qualify for SGI handling and NRC background requirements

Responsibilities

  • Apply federal policies and procedures governing the handling, storage, and dissemination of Safeguards Information (SGI) and/or classified records.
  • Enter, manage, and update metadata and content using Documentum WebTop.
  • Create, modify, and maintain Documentum ACLs to enforce document security for user groups and project teams.
  • Provide user-facing support, training, and troubleshooting on WebTop and Documentum-based workflows.
  • Assist staff with proper entry, categorization, and maintenance of SGI and secure records, ensuring accuracy and compliance with NRC and federal requirements.
  • Serve as a liaison between end users, records officers, and Documentum administrators.
  • Maintain logs, access reports, and documentation required for audits or compliance reviews.

Required Qualifications

  • Experience handling SGI or classified materials in a federal or nuclear environment.
  • Knowledge of federal records management standards, including retention and control requirements.
  • Practical experience using Documentum WebTop for secure document entry and metadata management.
  • Strong communication and user-support skills; ability to train personnel on secure document workflows.